SHIPPING & RETURNS
Orders in European Union include taxes and duties in the final price.
Purchases from outside of Europe do not include taxes. Please note you will need to pay import duties, customs and local sales taxes on delivery.
The place of delivery is the address the Customer has given to AVOIDSTREET. All periods of time listed on the website are indicative. Therefore, no rights may be derived from the specified periods of time.
AVOIDSTREET cannot be held liable for loss, theft or damage during shipping via our shipping partners. We will ensure the products are packaged in such a way that damage is almost impossible. Each package sent by our shipping partners has a unique barcode or number that can be tracked online on the website of our shipping partner. If the Customer experiences problems receiving his package, he can contact the carrier, stating this unique barcode or number. The Customer will also receive a mail in which the tracking code will be included via a unique URL.
All goods are inspected before shipping. We also ensure proper packaging of the parcel. The Customer undertakes to inspect the delivery immediately on receipt and to notify us immediately of any damage. This can be done by email, preferably with a photograph of the damaged item. Never throw away the packaging until you have made sure your order is in good condition.
In the event of incorrect delivery of ordered goods by AVOIDSTREET, we will bear the full cost of return.
- FORCE MAJEURE
AVOIDSTREET is not liable if and when it is unable to fulfil its obligations due to force majeure.
Force majeure means any external cause and any circumstance for which the risk cannot reasonably be borne by AVOIDSTREET. Force majeure expressly includes delays with performance or failure to perform services by our suppliers, Internet disruptions, electricity disruptions, email traffic disruptions and disruptions or changes in technology provided by third parties, transportation problems, strikes, government measures, delays in supply, negligence by AVOIDSTREET suppliers and/or manufacturers and by auxiliary persons, sickness of employees, and breakdowns of equipment or modes of transport.
AVOIDSTREET reserves the right to suspend its obligations in the event of force majeure and is also entitled to terminate, wholly or in part, the agreement or to demand that the substance of the agreement be changed in such a way that performance remains possible. In no event shall AVOIDSTREET be obliged to pay any fine or compensation.
AVOIDSTREET shall never be liable to pay damages, of any nature whatsoever or on any grounds whatsoever, in excess of the total amount of the transaction between the Customer and AVOIDSTREET.
Our items are bespoke because of sourcing and often by enrichment by hand or print. Wear, tear, holes and stains can be a natural part of the items. All items are sold as artworks. Therefore, in principle all sales are final. The right of return does not apply to purchases of items made to order and therefore bespoke items.
If we do have the same item available in a different size, contact us by email or in writing within 48 hours of delivery to the Customer, to ask for an exchange. If AVOIDSTREET grants exchange based on its sole discretion, Customer will bear full shipping cost of items shipped to and from AVOIDSTREET. This form of return can only be done in consultation with us, so never send back a parcel on your own initiative.
AVOIDSTREET is not responsible for stated prices that are obviously incorrect, for example through obvious input, typesetting or printing errors, and may correct these even after an order has been placed. All prices on the site are therefore subject to typesetting and/or printing errors.
The prices are exclusive of any additional local costs that may apply, such as customs duties/sales tax; these extra costs are therefore at the Customer’s expense. These local costs depend on the type of region and local customs authorities.
You may purchase AVOIDSTREET products for personal use only and not for resale without permission. By placing an order you certify that you are purchasing products for your own personal use and not for resale.